Loading & unloading help
Richmond, VA
23 rental locations covered · pop. 226,610
Get a quote in Richmond
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Loading help in Richmond
Pack a U-Haul, Penske, or Budget rental at your origin. Standard call: 2–3 hours, 2–3 movers.
View loading details →Unloading help in Richmond
Empty a rental into your new home. Common: 1.5–2 hours, 2 movers, plus stair time.
View unloading details →Vetted crew leads
Crew leads onboard through a vetting process before they take their first booking. Crews are dispatched under the lead who took the job.
Named accountability
The crew lead who took your booking is the named point of contact through the job and for follow-up — same name on the dispatch call and on pickup day.
Experienced leads
We dispatch crews led by movers with prior residential-load experience. New leads onboard alongside seasoned ones before they run jobs solo.
Performance-tracked
We track customer feedback after each job. Crews with repeated quality or damage complaints get pulled from rotation while we investigate.
Flat-rate, no deposit
Transparent billing — the number we quote is the number you pay. No deposit, no booking fee, no surge pricing. Card, Venmo, Zelle, or cash at the end of the job.
Where to rent your truck near Richmond
Full-service U-Haul stores first, then the largest nearby pickup points. · 7 corporate stores, 23 total
- 1
U-Haul Moving & Storage of Lombardy at VCU
900 N Lombardy, Richmond, VA 23220Rental store: (804) 358-4978 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 0.3 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map → - 2
U-Haul Moving & Storage of Scott's Addition at The Diamond
2930 N Arthur Ashe Blvd, Richmond, VA 23230Rental store: (804) 359-0712 · this is the truck-rental counter, not Loading Crews dispatch - 3
U-Haul Trailer Hitch Super Center of Willow Lawn
4511 W Broad St, Richmond, VA 23230Rental store: (804) 355-1708 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 2.3 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map → - 4
U-Haul Moving & Storage at Belt Blvd
351 E Belt Blvd, Richmond, VA 23224Rental store: (804) 231-0743 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 3.5 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map → - 5
U-Haul of Southside Plaza
500 E Belt Blvd, Richmond, VA 23224Rental store: (804) 231-9173 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 3.6 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map → - 6
U-Haul Moving & Storage of Chippenham
6101 Midlothian Tpke, Richmond, VA 23225Rental store: (804) 231-0332 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 4.3 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map → - 7
U-Haul Storage of Arboretum
8610 Midlothian Tpke, Richmond, VA 23235Rental store: (804) 272-6427 · this is the truck-rental counter, not Loading Crews dispatchU-Haul store 6.6 mi Mon - Thur: 7 am - 7 pm; Fri: 7 am - 8 pm; Sat: 7 am - 7 pm; Sun: 9 am - 5 pm Map →
+ 16 more pickup points near Richmond
- Brook Road Auto Care1615 Brook Rd, 23220 · 0.8 miRental store: (804) 226-1055
- Fast Link Wireless Inc17 Richmond Hwy, 23224 · 2.6 miRental store: (804) 806-7073
- Carfast Automotive2123 Hull Street, 23224 · 2.6 miRental store: (804) 441-7334
- F and R Autosales2500 E Main St, 23223 · 2.8 miRental store: (804) 381-5375
- CarHatch LLC1803 N 28th St, 23223 · 3.2 miRental store: (804) 477-8861
- Azalea Wireless1206 Azalea Ave, 23227 · 3.3 miRental store: (804) 477-1645
- EZ Body & Auto Repair3058 Nine Mile Rd, 23223 · 3.4 miRental store: (804) 321-1019
- Halifax Convenience1115 Richmond Hwy, 23224 · 3.5 miRental store: (804) 381-5885
- WTG Auto2100 Henderson Rd, 23230 · 3.5 miRental store: (804) 271-1071
- AZ Express6232 Jahnke Rd, 23225 · 3.6 miRental store: (804) 232-3564
- 60 Mart Citgo3109 Williamsburg Rd, 23231 · 5.4 miRental store: (804) 510-1749
- 7 Express7700 W Broad St, 23294 · 5.8 miRental store: (804) 325-1139
- Staples Mill Mini Storage8513 Staples Mill Rd, 23228 · 5.8 miRental store: (804) 321-1214
- Better Beginnings Health and Wellness10045 Midlothian Trnpk, 23235 · 7.5 miRental store: (804) 893-8088
- Varina Super Stop2610 Darbytown Rd, 23231 · 7.9 miRental store: (804) 767-6186
- Willis One Stop2116 Willis Rd, 23237 · 10.7 miRental store: (804) 807-7165
Nearby cities in Virginia
All Virginia →Common questions
Do the crews bring their own equipment in Richmond?
Yes — every crew brings furniture pads, hand trucks, shoulder straps, and basic shrink wrap. You provide the rental truck, the boxes, and any specialty dollies (piano dolly, appliance dolly).
Am I expected to tip the crew?
Tips are appreciated but never expected. Crews are paid their full hourly rate by Loading Crews. If you do tip, $20–40 per mover after a clean job is the local norm in most metros.
What happens if the crew is late?
The crew lead calls or texts you with any timing changes. If a crew is more than 90 minutes past their window without communicating, we'll send a different crew or refund the booking.
What if a crew damages my belongings?
The crew lead who took your booking is the right first point of contact for any damage claim. Smaller damage is often resolved between you and the crew directly; larger losses get escalated through dispatch.
Can the crew drive my rental truck?
No. U-Haul, Penske, and Budget rental contracts name a specific driver — that's who has to be behind the wheel. The crew loads and unloads; you do the drive.
How far in advance should I get a quote in Richmond?
Twenty-four hours is comfortable on weekdays. Saturdays in May, August, and end-of-month windows fill three to five days out. Same-day is sometimes possible if a job cancels.
Do weekend bookings cost more?
Your quote is flat-rate — the number you see is the number you pay. Loading Crews doesn't bake weekend, end-of-month, or last-minute surcharges into the rate.
Do you charge me anything up front?
Your quote is what you pay. No surprise upcharges, no surge pricing. We never charge a deposit or booking fee — billing happens after the job.